We're here to help
Get answers, troubleshoot issues, or reach out directly. Our team knows public adjusting and is ready to keep your operation moving.
Quick answers
Can't find what you need? Reach out and we'll get back to you quickly.
How do I reset my password?
On the login screen, tap Forgot password. Enter your email and follow the reset link. If you don't receive it within a few minutes, check your spam folder or contact us.
Is ClaimsOpsHQ available on mobile?
Yes. The app is mobile-first and works in any modern browser on iOS and Android. Install it to your home screen for quick access from the field.
How do I connect my email inbox?
Navigate to Settings → Email in the app. Follow the secure OAuth flow for Gmail or Microsoft 365. Once connected, ClaimsOpsHQ can match inbound mail to claims and send replies on your behalf.
Can I export my data?
Absolutely. Claims, contacts, financials, and documents can be exported from the app at any time. We never hold your data hostage.
What are your support hours?
Standard support is available Monday–Friday, 8 AM–6 PM Central Time. Extended coverage is available for larger teams.
Platform status
ClaimsOpsHQ is monitored 24/7. If we ever experience an outage, we post real-time updates here and notify affected customers directly.
Still need help?
For account, security, or technical issues, email us directly. A member of our team will respond as soon as possible.
Email support